Humana Medicare Advantage beneficiaries now have additional access to five Valleywide Iora Primary Care practices providing relationship-based primary care.
One practice recently opened at 5916 E. McKellips Road, near Recker Road. The new and existing practices, operated by Iora Health, will accept all Humana Medicare Advantage HMO and PPO plans offered in Arizona, as well as Original Medicare.
“We looked across all of Maricopa County and all of the areas in the Phoenix market and Tucson,” said Mark Iorio, Central West Region president for Humana.
“Obviously, Mesa is an area we felt more primary care access was needed. There is a large population of seniors we felt needed to have this option available to them.”
Those associated with the practices said they offer longer appointments and a team who listens; above-average customer service; health coaches who will guide patients’ care; 24/7 access to health care professionals; patient portals; and an array of in-network specialists so patients have a coordinated care play that addresses their needs.
“In the five years that Iora Primary Care has been caring for patients in Phoenix and Tucson, we have seen that by investing in relationships with people, you can help them live happier and healthier,” said Dr. Rick Kratche, Arizona medical director at Iora Primary Care.
“Our patients get a team who respects and listens to them, and the investment in relationships has paid off. Patients have seen a 50 percent decrease in hospitalizations and a 20 percent decrease in ER visits.”
Iorio said he’s excited to expand his company’s relationship with Iora Health.
“As they age, people with Medicare often have varying needs, so combining Humana’s strong Medicare capabilities and Iora’s passion for focusing on the whole patient and helping them navigate their health care options allows us to offer primary care focused on meeting their needs right here, in the communities where they live,” Iorio said.
As of June 30, Humana has approximately 2 million individual Medicare Advantage members and approximately 130,000 Group members who are cared for by more than 52,000 primary care physicians in more than 1,000 value-based relationships across 43 states and Puerto Rico.
For more information, visit iorahealth.com. More information regarding Iora Primary Care is at the practice website at ioraprimarycare.com.